FAQ

Can a virus damage computer hardware?
No. Computer viruses are software code designed to spread to computer files and other computers, delete files, and cause other problems with the ...
Thu, 9 May, 2024 3:33 PM
PC Name Information about your device.
Please gather some information about your Device: Click in Windows Search and start typing PC Name or About your PC by searching about in the s...
Wed, 8 Oct, 2025 12:45 PM
What to do when IT are resetting your profile
What is a Profile: Your profile contains settings and configurations you may have adjusted on your PC, these are things like colour schemes, font...
Thu, 19 Sep, 2024 3:19 PM
Guide for Taking Screenshots of Error Messages
When encountering an error message, capturing a clear and effective screenshot is essential for troubleshooting and communicating the issue to...
Fri, 24 Jan, 2025 3:31 PM
How to find a folder's file path in File Explorer
From your start menu, open File Explorer:   Navigate to the folder in question then click the location bar along the top. &n...
Thu, 19 Feb, 2026 11:34 AM
Training and Online Courses - LinkedIn Learning
LinkedIn Learning is an online educational platform offering thousands of expert-led courses across a wide range of professional and personal development to...
Thu, 9 Oct, 2025 2:57 PM
Online Surveys
Please see Online Surveys for information regarding details. RGU IT and Digital  Service Catalog Portal: Support...
Wed, 10 Dec, 2025 2:35 PM
Microsoft Workplace Discount Program
The Microsoft Workplace Discount Program (formerly known as the Home Use Program) is a benefit offered to employees of eligible organizations, allowing t...
Wed, 17 Dec, 2025 2:07 PM
MyRGU App troubleshooting
If you encounter any issues with the MyRGU app, you can still access your emails by visiting outlook.office.com.  Additionally, check ...
Fri, 6 Mar, 2026 8:49 AM
Add new card to Uniflow Account
To remove an old card and add a new one to your uniFLOW account, you can manage this directly through the uniFLOW Online user portal https://rgu.uk.unifl...
Thu, 19 Mar, 2026 2:06 PM