FAQ
The IT Helpdesk in the Riverside Building is open Monday to Friday from 9.30am to 4pm.
The IT Service Desk Phone and Email Support is open ...
Thu, 25 Sep, 2025 3:12 PM
1. Check the Connections: Make sure all cables are securely connected to both the monitor and the computer. This includes power cables and video cab...
Mon, 20 May, 2024 11:18 AM
When printing on nontraditional paper your printer may experience smudges, un-even or crooked text, and/or text that runs off the edges of the paper. Your p...
Fri, 3 Jul, 2020 11:48 AM
I.T. might request the PC Name when troubleshooting your issue please use below process to find your PC Name.
Open Windows Explorer
Right-click ...
Tue, 22 Aug, 2023 11:25 AM
There are several benefits to clearing your browser’s cache and cookies:
Regularly clearing cache and cookies helps protect your personal informati...
Mon, 20 May, 2024 10:58 AM
Your Gateway or SITS Gateway is administered by Student Admin.
Staff should contact [email protected] for access.
Students should co...
Wed, 8 Oct, 2025 12:44 PM
Here are some guidelines on popular devices on how to find your mobile devices MAC address.
iOS
From the home screen, open Settings.
Select Gener...
Mon, 20 May, 2024 11:51 AM
Below are different categories relating to Cybersecurity that may be of interest to anyone looking to understand how better to defend themselves in regards ...
Mon, 20 May, 2024 10:45 AM
In the search next to the Start button at the bottom left type Change system sounds.
Click on the Change System Sounds Control Panel as below ...
Tue, 16 Jul, 2024 2:44 PM
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it come...
Fri, 20 Mar, 2026 1:22 PM