FAQ

How to install and remove fonts on your Mac
Your Mac comes with many built-in fonts, and you can download and install more from Apple and other sources. If you don't want a font to appear in your ...
Tue, 21 Dec, 2021 9:53 AM
Setting up laptop to multiple monitors
Setting up laptop for a docking station.  1: First ensure that all screens you with to display to are wired to the docking station and powered on. ...
Tue, 25 Jan, 2022 3:38 PM
HP Monitor Power Button Lockout
The monitor's Power Button Lockout function is enabled.  Press and hold the Power button for 10 seconds to unlock the Power button function.  I...
Wed, 5 Apr, 2023 8:08 AM
Your Gateway or application portal
Your Gateway or the SITS gateway  is administered by Student Admin. Staff should contact records@rgu.ac.uk for access. Students should contact a...
Wed, 5 Apr, 2023 9:01 AM
Find Your Device MAC Address
Here are some guidelines on popular devices on how to find your mobile devices MAC address. iOS From the home screen, open Settings. Select General....
Thu, 26 May, 2022 10:43 AM
Alumni Access to RGU Systems
If you have graduated or are about to graduate, here is some of the information that you will need to know about your student IT account. Your current IT ...
Tue, 9 Apr, 2024 11:18 AM
How do I setup my own device for Wi-Fi/Email/MyApps/Office 365?
You can follow the Student Bring Your Own Device (BYOD) guide which covers all these topics and more on how to configure your own devices.
Mon, 18 Dec, 2023 9:52 AM
Teams Telephony Guide
See the FAQ guide in the link below Teams Telephony (sharepoint.com)
Thu, 30 Mar, 2023 12:51 PM
Cisco Desk phone Removal
Your Cisco Desk phone will most likely be setup so that your Network connection passes through the device to your PC/laptop. If it is not setup as per the b...
Mon, 9 Oct, 2023 11:07 AM
Encrypting USB drives
Encrypting a pen drive is straight forward, plug your usb pen drive or device in then you search for Bitlocker in the Windows Start menu,  Under R...
Wed, 29 Nov, 2023 9:47 AM