IT Service Desk

Adobe Express is available to all RGU students – no design experience needed! With the ability to amplify your digital fluency during your time at RGU, yo...

Welcome to RGU and congratulations on starting your new role. This guide will help you get started, taking you through connecting your device to t...

When encountering an error message, capturing a clear and effective screenshot is essential for troubleshooting and communicating the issue to...

Outlook Archiving and how to back up emails into a PST file Your mailbox should have sufficient space that you don't ever need to arch...

Setup your One Drive Backup Folder  Click on the blue One Drive cloud icon located in the bottom right task ba...

These are the two types of docking stations that we currently use within RGU.  HP Square G5 Docking Station - Supports &nbs...

New Teams Cache Clear Clearing Teams Cache can fix many issues with Teams and improve performance if running slow or not responding correc...

From your start menu, open File Explorer:   Navigate to the folder in question then click the location bar along the top. &n...

    IT & Digital Desktop Provision Guide This document contains the key policy facts, responsibilities, and processes in rel...

The IT Helpdesk in the Riverside Building is open Monday to Friday from 9.30am to 4pm. The IT Service Desk Phone and Email Support is open ...