1. Shared Mailbox:

    • A shared mailbox is an email address that multiple people can access and manage.
    • Users with access to the shared mailbox log in using their personal credentials.
    • Shared mailboxes appear on the left-hand side of Outlook, allowing users to send emails directly from the shared mailbox.
    • Access to a shared mailbox requires permission from someone who already has access to it.

  2. Distribution Group:

    • A distribution group is an email address that delivers messages to multiple recipients’ inboxes.
    • Unlike shared mailboxes, distribution lists do not appear in Outlook; they serve solely to send emails to a large group of users.


RGU IT and Digital

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777