IT Service Desk

Please click on the below link to go to our Staff Webmail site. https://outlook.office.com

1. To add another mailbox, launch Microsoft Outlook then click the File tab > click Info tab > Account Settings. 2. In Account Settings, se...

Email signatures are now being stored inside the user’s mailbox in the cloud.    Users will create their email signatures once to get them synced acr...

To view a calendar that belongs to someone in RGU, you do not actually need an invitation as the view level of access is given to all internal users by defa...

For Shared Mailboxes, to release quarantined email you need to do this through Outlook on the web. Step by Step guide Visit https://outlook.offi...

If you have multiple email addresses linked to your Outlook client or perhaps have access to some Shared Mailboxes and would like to send an email from one ...

On the Home tab, in the Find group, click Address Book. In the Address Book dialog box that opens, click Tools > Options. Under Wh...

This is the current process for the self management of shared mailbox autoreplies. This process will only work if you are on an RGU Laptop or desktop and on...

1. Open an email from the sender whose messages you want to filter.  2. Go to Message and select Rules > Create Rule.  3. In the Create Rule di...

From your Calendar folder, go to the Home tab > Manage Calendars group, and click Add Calendar > From Room List.           In the displayed list, ...