There are two options within Teams: 


  1. Send an email from Outlook to a Teams channel, which shows the email content in that channel within Teams
  2. Send an email from Outlook to the team email address, which will send an email to all the team members


Sending an email from Outlook to a Teams channel 


Details can be found at Send an email to a channel in Microsoft Teams - Microsoft Support.


Sending an email to team members via Outlook


To enable sending to a Teams team email address, please log a request via the IT Service Desk Portal - Support : IT Service Desk, including the team name.


The IT Operations team will enable the option and confirm the email address for the team.


The sender of an email will not automatically receive emails sent to the team address. To enable this please do the following using webmail https://outlook.office.com/mail/:


  • Click on the Settings cog at the top right
  • Click Groups under the Email menu and tick Send me a copy of email I send to a group


  • Click Save



RGU IT and Digital 

Service Catalog Portal: Support : IT Service Desk (freshservice.com)

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777