This guide explains how you can easily setup Outlook on your Android device in order to access your RGU emails.

       

Step 1: Open the Play Store app and download Outlook


Search for "outlook", double-check it's the correct app (you can see by the 500 million downloads!) and then hit install




Step 2 - Setup your Outlook account


Click "Add Account" and enter your RGU email address (format is usually initial.surname and may contain a number, for example j.bloggs4@rgu.ac.uk)




Step 3 - Enter your RGU password


Enter your password and hit "sign-in"



Step 4 - Multi-factor authentication


If your Android device has not accessed your RGU account before, you will likely be prompted for Multi-factor authentication. This is a mandatory, extra layer of protection to ensure that your RGU account is kept secure.



The full guide to register multi-factor authentication can be found here: Multi Factor Authentication - registration : IT Service Desk (freshservice.com) 



Step 5 - Setup complete


Once Multi-factor authentication is setup, you can hit "maybe later" for adding another account, and then the app should be available on your Android home screen.




Additional information


Please note that other Android email apps are not supported for accessing your RGU account and email.