Reset Guides

Multi Factor Authentication - registration
Please follow the steps below to register your account for Multi Factor Authentication Access(MFA). We strongly recommend you download the Microsoft Authent...
Tue, 8 Jun, 2021 9:45 PM
Self Service Password Reset - Registration
The attached document will take you through enrolling in the Self Service Portal to allow you to reset your own password. 
Fri, 13 Aug, 2021 8:04 AM
Self Service Password Reset - Instruction guide
The attached guide will take you through the process of resetting your own password Note: You must have setup authentication methods prior to atte...
Fri, 2 Feb, 2024 3:35 PM
How to Update The Authentication on your Account
At some point you may need to update the authentication methods that are on your account, this may be due to you getting a new mobile phone, a new phone num...
Mon, 20 Dec, 2021 2:04 PM
Multi-Factor authentication FAQ
1. What is changing? In order to be able to login to Office 365 applications, you will need an extra device. This can be your mobile phone, your landline ...
Fri, 5 May, 2023 2:54 PM
Multi Factor Authentication Upgrade to Number Matching
Microsoft has upgraded Multi Factor Authentication and when you use the MFA app now it will show you on the login screen a code that you will need to replic...
Fri, 5 May, 2023 2:54 PM