FAQ

Can a virus damage computer hardware?
No. Computer viruses are software code designed to spread to computer files and other computers, delete files, and cause other problems with the data on the...
Fri, 3 Jul, 2020 at 11:48 AM
There is no display on the monitor, what do I do now?
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If yo...
Fri, 3 Jul, 2020 at 11:48 AM
What do I do if the image on screen is distorted or skewed?
You may receive a distorted image when the cable is loose or defective. If the refresh rate is not properly set the monitor may have a wavy or an appearance...
Fri, 3 Jul, 2020 at 11:48 AM
I get a 'no signal input' message, what do I do?
Verify that the monitor is properly connected in the back of the monitor as well as to the back of the computer. If the monitor appears to be connected prop...
Fri, 3 Jul, 2020 at 11:48 AM
There are black borders on my screen, what do I do?
If the resolution was recently changed it is possible for the monitor to not auto adjust or shift to the correct size. If this occurs, the resolution can be...
Fri, 3 Jul, 2020 at 11:48 AM
Why is my mouse acting erratically?
Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behavior because the mouse is not clean...
Fri, 3 Jul, 2020 at 11:48 AM
The wheel on my mouse isn't working properly, what do I do?
If you're running any version of Microsoft Windows and are encountering issues with the mouse wheel, first attempt to adjust the mouse settings through ...
Fri, 3 Jul, 2020 at 11:48 AM
I can't delete a file because it is being used by Windows?
Close all programs running on the computer and try again. If after closing all programs running on the computer you are still encountering the same issue wh...
Fri, 3 Jul, 2020 at 11:48 AM
Is it safe to turn off a Windows computer without doing a shut down?
Users should not simply press the power button or restart the computer while Windows is still running unless there is an issue with the computer. Microsoft ...
Fri, 3 Jul, 2020 at 11:48 AM
I can't receive any email attachments?
If the e-mail box is full of other e-mail messages, and/or your storage space is only a few megabytes, it's possible that the attachment being sent cann...
Fri, 3 Jul, 2020 at 11:48 AM