Overview
eduroam provides secure Wi-Fi access for students and staff at Robert Gordon University (RGU), as well as at participating institutions worldwide. It enables seamless connectivity using your RGU credentials.
Supported Devices and Operating Systems
eduroam supports most modern operating systems, including:
- Windows (currently supported versions)
- macOS (currently supported versions)
- Android
- iOS / iPadOS
- Linux (with Network Manager or wpa_supplicant)
- ChromeOS
Note: Devices must be running supported and up-to-date operating systems. End-of-life or unsupported versions may not connect reliably.
Recommended Connection Method For PC and Android (RGU)
Using the geteduroam App (Preferred)
The easiest and recommended way to connect on a Compatible Windows is by using the geteduroam app.
Steps:
- Alternatively, download the geteduroam app from your device’s app store - Search - App Store - Android Apps on Google Play
- Open the app and select Robert Gordon University
- Enter your RGU email address and password
- Follow the on-screen instructions to complete setup
This ensures:
- Correct configuration for RGU
- Secure authentication
- Protection against rogue networks
How do I connect my Apple- Mac
The eduroam Configuration Assistant Tool (CAT) can automatically configure devices for eduroam use. CAT supports the following operating systems and devices. You can use the eduroam Configuration Assistant Tool (CAT) via a compatible Mac oSx browser to configure your device.
Go to the eduroam Configuration Assistant Tool: https://cat.eduroam.org
Select the blue eduroam button to download the network profile
Open the mobileconfig network profile.
A confirmation message will appear in the corner of your screen.
1. Open System Settings (or System Preferences).
2. Navigate to Profiles.
3. In the Downloaded section, open the eduroam profile to begin installation.
When prompted with “Are you sure you want to install this profile?”,
Please confirm that the profile references eduroam and Robert Gordon University before proceeding.
At the prompt “Are you sure you want to install profile ‘eduroam’?”, click Continue to proceed.
If it does, select Install
Enter your university email-username followed by @rgu.ac.uk (e.g. j.bloggs@rgu.ac.uk) along with your university password. Then Select Install.
Select Install again to continue with the setup process.
You may be asked to enter your Mac administrator username and password to complete the network profile installation. Enter these details and click OK to continue.
If you are on campus, select eduroam from the list of available Wi‑Fi networks. Your Mac should attempt to connect automatically.
Note: The eduroam network is not compatible with Apple’s iCloud Private Relay. If Private Relay is enabled, select Use Without Private Relay when prompted.
Troubleshooting
If your Mac does not connect after using the configuration assistant:
- Try again and ensure your username and password are entered correctly.
- If the issue persists, forget the eduroam network and follow the manual setup steps below.
1. Select the Wi‑Fi icon in the menu bar
2. Choose Other Networks > Other…
3. Enter the following details:
- Security: WPA2/WPA3 Enterprise
- Password: your university password
When prompted, accept/trust the certificate to complete the connection.
To connect your device to eduroam, we recommend using the geteduroam app which provides the simplest and most secure setup method. The app connects to the official eduroam configuration service and automatically applies the correct settings for your device, ensuring you connect securely to the RGU network and helping protect your login details.
Simply download and install the geteduroam app to get started. The eduroam Configuration Assistant Tool (CAT) can automatically configure devices for eduroam use. CAT supports the following operating systems and devices:
Please note: Your device must support enterprise Wi-Fi (802.1X authentication)
Older devices that do not support modern security standards (such as TLS 1.2 or higher) will not be able to connect