This guide will cover installing the Citrix Workspace and accessing MyApps via web browser and the Workspace on your device.

Download Citrix Workspace  

To install citrix see the instructions below, we would strongly recommend you have recently restarted your device and ensure you have the latest updates.

For your personal device Windows 10 or Mac

  1. Launch your web browser
  2. For Windows go to
  3. For MAC go to
  4. Install the Citrix Workspace App
  5. In the window that appears, enter the following settings:

  • Server Address:

    You will then be asked to Login
  • Please login using: Full RGU email address
  • Enter your RGU password.
  • Click Remember my credentials checkbox
  • You may be asked to enter these details several times
  • You may be asked to select a connection, please select XD7EXT

  • Click Connect

  • You will then see the below screen.

Citrix Virtual Desktop 

  • Click on Desktops at the top middle of the screen.

  • On the next screen you will see the below.

  • Click on the RGU Virtual Desktop Icon.

  • This will open a new window that is our remote desktop from RGU.

  • You may be asked for permission to your drive as below

  • Allow Read/write access so that everything will work correctly.