I get a 'no signal input' on the monitor message, what do I do?

Check Connections: Ensure all power and video cables (HDMI, DisplayPort, VGA, etc.) are securely connected to both the monitor and the computer.
Verify Input Source: Confirm the monitor is set to the correct input. Use the monitor’s menu to select the appropriate source.
Check Display Settings: Press the Windows key (⊞), then press P to open the display projection menu
if the option appears, select Extend / Duplicate!
Restart Devices: Power off both the monitor and computer, wait a few seconds, then turn them back on.
Test Cables and Ports: Try alternative cables or ports to rule out faults with the current setup.

Docking Station Troubleshooting:
- If using a laptop with a docking station and the laptop screen works but the external monitor does not, recheck all previous steps.
- Ensure the USB-C cable between the dock and laptop is securely connected.
- If the issue persists, save your work and hold the laptop power button for 30 seconds to reset internal components.
- Restart the laptop; this may restore the display connection.

RGU IT and Digital

Service Catalog Portal: Support : IT Service Desk (freshservice.com)

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777